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EFFECTIVE DATE: 07/07/2023

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This Privacy Policy outlines the manner in which Shanghai Matec ("we," "our," or "us") collects, uses, discloses, and safeguards the personal information of users ("you" or "your") who access our website located at www.matecfasteners.com (the "Website"). This Privacy Policy applies to the information collected through the Website and any related services provided by us.

 

The content of this website is edited by the owner Matec as stated on the home page and the managed hosting is run by Wix.com.

 

INFORMATION WE COLLECT

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Personal Information

When you access or use our Website, we may collect personal information that you voluntarily provide to us through our contact form. Such personal information may consist of, but is not limited to:

Your name

Your title

Your company name

Details about your job role

Your email address

Phone numbers

Information contained in our communications with you about our business

 

Website usage information

Web usage information is collected by our web server and from other sources including page tagging techniques using JavaScript and cookies. We use IP addresses and cookies to analyse website usage trends, understand user journeys and gather broad demographic information for aggregate use. IP addresses and our cookies are not linked to personally identifiable information.

The type of website usage information that we collect during your visits to our site includes, for example, the date and time, pages viewed or searched for, some truncated postcode or telephone area code information entered on forms (which is not traceable back to you) and other information relating to your usage of our website.

We may also use web usage information to create statistical data regarding the use of our website and we may then use or disclose that statistical data to others for marketing and strategic development purposes, however, no individual identities will or can be identified in such statistical data.

 

COOKIES

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We use cookies on our website. These are small files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone or similar) when you visit our site. Cookies do not damage your end device, do not contain any viruses, Trojans or other malicious software. The cookie stores information for our site that is compiled based on your specific device. However, this does not give us direct knowledge of personal data.

 

On the one hand, using cookies helps to make our website more user-friendly for you. We use cookies to recognize that you have already visited individual pages of our website and that you have already logged into your customer account. In some circumstances, any entries and settings during your visit will also be recorded (e.g. language).

 

On the other hand, we use cookies to statistically record and evaluate the use of our website, to optimize our offer for you and to show you information specifically tailored to you. When you visit our website again, these cookies allow us to automatically recognize that you have already visited our website. These cookies are automatically deleted after a predefined time.

 

According to applicable law, we may store cookies on your device if they are necessary for the operation of our website. For all other cookie types we need your consent. This website uses different types of cookies. You can configure your browser so that no cookies or only certain cookies are stored on your computer. However, deactivating cookies may mean that you cannot use all the functions of our website. You will find additional information about the nature, name, type, purpose of collection, storage duration of cookies, etc. in the Cookie Settings.

 

You do not have to accept cookies and you can change the settings within your browser to accept all cookies, reject all cookies, reject cookies from certain websites, notify you if a site is requesting to set a cookie, and set various other options.

For further information about cookies, please refer to:

Find information on internet browser cookies on the Information Commissioner’s website

Read guidance on controlling cookies on the AboutCookies.org website

Find information about cookies on the All About Cookies website

 

GOOGLE ANALYTICS

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We utilize Google Analytics to collect and analyse information about your usage of the Website. This may include data such as pages visited, time spent on each page, referring websites, and other analytics data. Google Analytics operates independently and has its own privacy policy, which we encourage you to review.

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Use of Information

We may use the collected information for the following purposes:

To respond to your inquiries and provide customer support.

To send you updates, newsletters, and marketing communications related to our products and services.

To analyse and improve the performance, usability, and effectiveness of our Website.

To comply with applicable legal obligations and enforce our rights arising from any agreements between you and us.

 

DISCLOSURE OF INFORMATION

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Third Parties in China

In order to ensure accurate quotations and fulfil any subsequent orders you may place with us, it may be necessary to disclose your personal information, including the information collected through our contact form, to third parties located in China. These third parties may include business partners of ours, including dealers, suppliers, subcontractors, manufacturers or logistics partners involved in the production and delivery of your order. We take reasonable steps to ensure that any third parties to whom we disclose your personal information handle it in accordance with applicable data protection laws. Should the need arise to share your details with any third parties, we will always inform you in advance.

 

Legal Compliance

We may disclose your personal information if required by law or if we believe that such disclosure is necessary to comply with a court order, governmental request, or applicable legal regulations.

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Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will take reasonable steps to ensure the confidentiality of your personal information is maintained during such transfers.

 

DATA SECURITY AND SSL ENCRYPTION

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For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses an SSL encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL is activated, data you transmit to us cannot be read by third parties.

However, although certain precautions have been taken to detect computer viruses and ensure security, The Company cannot guarantee that the Website is virus-free and secure.

The Company shall not be liable for any loss or damage which occurs as a result of any virus or breach of security. The Company does not give any warranties as to the compatibility of the Website with your computer systems, software and/or hardware.

 

UK GDPR COMPLIANCE

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We comply with the data protection laws and regulations of the United Kingdom, including the UK General Data Protection Regulation (UK GDPR). As part of our commitment to protecting your privacy, we:

Ensure that personal information is collected and processed lawfully, fairly, and transparently.

Collect and process personal information only for specified and legitimate purposes.

Limit the collection of personal information to what is necessary for the intended purposes.

Keep personal information accurate, up-to-date, and securely stored.

Retain personal information for no longer than necessary to fulfil the purposes for which it was collected.

Implement appropriate security measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.

Obtain your consent before using your personal information for marketing purposes, and provide you with the option to opt-out at any time.

Respect your rights regarding your personal information, including the right to access, rectify, erase, restrict processing, object to processing, and withdraw consent.

 

THIRD-PARTY WEBSITES

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Our Website may contain links to third-party websites including but not limited to social platforms Wechat, Skype, and Whatsapp. This Privacy Policy does not apply to any third-party websites, and we are not responsible for their privacy practices. The purpose and scope of the data collection and the further processing and use of the data by the respective social network as well as your rights in this regard and setting options for protecting your privacy can be found in the privacy notices of the respective social networks. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

Skype: Skype Communications S.a.r.l, with its address at 23-29 Rives de Clausen, 2165 Luxembourg, Luxembourg

WeChat: Tencent International Service Europe B.V., Attn: Data Protection Officer, Legal Department, 26.04 on the 26th floor of Amstelplein 54, 1096 BC Amsterdam, Netherlands, or via email at dataprotection@wechat.com

WhatsApp Ireland Limited Attn: Privacy Policy, Merrion Road, Dublin 4, D04 X2K5, Ireland

 

YOUR RIGHTS

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You have the right to:

Access and obtain a copy of your personal information.

Rectify any inaccurate or incomplete personal information we hold about you.

Erase your personal information under certain circumstances.

Restrict the processing of your personal information under certain circumstances.

Object to the processing of your personal information under certain circumstances.

Withdraw your consent at any time, where we rely on consent as the legal basis for processing your personal information.

To exercise your rights or for any inquiries regarding your personal information, please contact us using the contact details provided at the end of this Privacy Policy.

 

CHILDREN’S PRIVACY

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Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to delete such information.

 

CHANGES TO THIS PRIVACY POLICY

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We reserve the right to update or modify this Privacy Policy at any time. Any changes we make will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

 

CONTACT US

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If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

sales@matecfasteners.com

 

By using our Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.